PRIMARY PURPOSE
Under the supervision of the Provost, the Dean of Academic Services and Success will supervise all aspects of the Registrar’s Office, the Academic Center for Excellence & Careers, and Institutional Effectiveness with the goals of improving the student experience with academic services, increasing student academic success and retention, implementing best practices for academic support for all students, and enhancing the University’s assessment practices, ensuring compliance with the Principles of Accreditation for the Southern Association of Colleges and Schools’ Commission on Colleges [SACSCOC].
ADMINISTRATIVE DUTIES, RESPONSIBILITIES, AND FUNCTIONS
The essential duties, responsibilities, and functions of the Dean of Academic Services & Success include, but are not limited to the following:
Academic Services
- Directs services provided through the Office of the Registrar to the University community, its students, faculty, and University administration
- Assists in the development and implementation of administrative and academic policies
- Oversees transcript evaluations and degree completion plans for current, former, and prospective students
- Oversees Commencement
- Oversees all academic registration sessions (traditional, non-traditional, and summer RAM days for new and transfer students)
- Works with Academic Affairs leadership in planning the semi-annual Advising Convocations for traditional registration sessions
- Manages the updating of all academic records (updating GPA, faculty advisors, academic majors, etc.)
- Serves as a Veterans Affairs liaison for academic progress and standing
- Assists with classroom scheduling for traditional courses, and with the use of classrooms for special campus events
- Manages the timely posting of grades (including grade changes and incompletes) for traditional semesters, and the non-traditional sessions within each of the three terms (fall, spring, summer)
- Supervises the Office of the Registrar personnel
- Responsible for institutional compliance with FERPA, including the annual training of academic and non-academic personnel on FERPA regulations protecting students
- Interprets University policies to the Office of the Registrar and enforces safety regulations
- Serves as a resource to the Provost when considering academic appeals, academic probation, and suspension actions
- Oversees and confirms the academic eligibility of student athletes
- comprehends NAIA athletic eligibility requirements
- assists the athletic department with completing any “tracer” forms
- Provides collaborative leadership for events that involve Bluefield Central personnel such as Welcome Week/New Student Orientation, RAM Days, Move-in Days (for athletic and non-athletic students), and special convocations, etc. Tasks may include preparing presentations, informational handouts, and scheduling appointments
Academic Success
- Provides supervision for student academic support services offered through Academic Center for Excellence & Careers, which include:
- Accountability through academic coaching and focused programming for those students placed on academic probation, suspension and warning.
- Oversight and administration of tutoring, academic coaching, testing, and disability services.
- Contacting students, faculty and coaches regarding academic and personal issues by utilizing the institution’s Early Alert System.
- Coordination with professors, athletic coaches and others to encourage student success.
- Educating faculty and administration on best practices related to learning support and disability services.
- Providing programming and initiatives that support student success (including the Moving the Needle initiative with Credo).
- Maintains robust assessment processes pertaining to the effectiveness of academic support, including assessing, analyzing and providing detailed reports of ACEC services and satisfaction, as prescribed in the University’s IEAR policies.
- Oversees and manages the fiscal resources associated with the ACEC Center.
- Teaches the Academic Success Seminar Course as needed.
Institutional Effectiveness
- Oversees the Institutional Effectiveness Program, ensuring the University’s compliance with the Principles of Accreditation for the Southern Association of Colleges and Schools’ Commission on Colleges [SACSCOC], which includes:
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- Coordinate a systematic and integrated institutional effectiveness process that is aligned with the University’s mission, accreditation, and licensure standards
- Compile, analyze, and maintain statistical data for reports related to institutional effectiveness including demographics, productivity, student success, retention, persistence, and campus climate
- Advise the ongoing development and implementation of the University’s strategic plan as it relates to institutional effectiveness initiatives
- Provide consultation, support and/or technical assistance on specific research projects for academic departments, administration, faculty, and student surveys
- Serve as Chair of the Institutional Effectiveness Committee, and conduct meetings of the Committee on a regular basis
- Lead academic departments and administrative divisions in the production of Institutional Effectiveness Annual Reviews [IEARs] to ensure that assessment of student learning outcomes are complete and accurate
- Communicates effectively the mission of the University, and how institutional effectiveness and assessment contribute to its accomplishments by providing regular reports of ‘success measures’ for the University
General Responsibilities
- Performs other duties as assigned
- Attends Chapels, Convocations, and scheduled Faculty/Staff meetings
- Complies with all rules, policies, and procedures as established by Bluefield University
- Serves on University committees (i.e., Academic Council, Graduate Academic Council, Financial Aid, Enrollment Management, and others as appointed)
- Oversees requests for reports from various University administrative offices, academic departments, federal and state agencies
- Conducts oneself, both on campus and off, in a manner becoming an employee of a Christian University upholding the highest standards of conduct in honesty, truthfulness, respectful attitude and conduct toward others
SUPERVISORY DUTIES, RESPONSIBILITIES, AND FUNCTIONS
This administrator will supervise employees in the Office of the Registrar and the Academic Center for Excellence and Careers. This position performs supervisory responsibilities in accordance with the University’s policies and applicable laws. Supervisory duties, responsibilities, and functions include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints; and resolving problems.
KNOWLEDGE, SKILLS, ABILITIES, EDUCATION, AND EXPERIENCE
Possesses a faith and commitment to Jesus Christ
Is a highly motivated self-starter, demonstrating initiative and problem-solving skills
Demonstrates a professional demeanor and presentation in dealing with the University constituency
Holds at least a master’s degree from a regionally accredited institution, though a doctoral degree is desirable
Has at least 3 years of experience in higher education working with the students, faculty, and administrative leadership in providing comprehensive registration services, student support, and/or assessment leadership
Demonstrates proficiency in Microsoft Office Suite and advanced learning technologies (i.e. Jenzabar, an administrative computing system)
Demonstrates communication, organization, and facilitation skills
Able to interact with employees, potential students, and outside contacts of all levels
Able to prioritize and work to deadlines
Supervisory/managerial skills are necessary and the ability to help students with general study skills is a key asset.
ERGONOMIC REQUIREMENTS
- Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is not necessarily a physically demanding job and requires no specific physical demands other than those typical in a modern office environment. Normal responsibilities should not afford risks of accidental injury.
- Specialized Equipment Requirements
The use of specialized equipment listed here is representative of equipment an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires no specialized equipment other than equipment typically used in a modern office environment, including personal computers, calculators, copiers, and fax machines.
- Working Conditions and Environment
The work environment characteristics described here are representative of those an employee encounters while performing the duties, responsibilities, and functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the duties, responsibilities, and functions. This position has no specific working conditions; the work environment is typical to that of a small private residential institution of higher education, with physical remote site locations within 500 miles of the main campus in Bluefield, Virginia.
PERFORMANCE STANDARDS
This position is subject to at least an annual evaluation based upon the job duties, responsibilities, and functions as set forth above.
APPROVALS
The job duties, responsibilities, functions, and requirements delineated above should not be interpreted as an all-inclusive list. Additional duties, responsibilities, functions, and requirements may be assigned as deemed appropriate. The University reserves the right to change or reassign job duties, responsibilities, and functions, or combine positions at any time. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the University. Position descriptions are not intended as and do not create employment contracts. The University maintains its status as an at-will employer.
APPLICATION INSTRUCTIONS:
To apply for this position, please visit https://www.bluefield.edu/employment/ to complete the electronic faculty employment application and upload the following:
- Letter of interest
- Resume or Curriculum Vitae
- Statement of Christian Faith
- Statement of Teaching Philosophy
- Original Transcripts
- Three letters of reference
Hard copy application materials may be sent to Judy Pedneau, Director of Human Resources at Bluefield University, 3000 College Avenue, Bluefield, VA 24605, [email protected].
Additional information about Bluefield University is available at www.bluefield.edu.
To be considered for this position, all application requirements listed above must be completed.
Bluefield University is a private, not-for-profit institution affiliated with the Baptist General Association of Virginia. Bluefield University shall not unlawfully discriminate on the basis of race, color, national or ethnic origin, sex, disability, age, religion, genetic information, veteran or military status, or any other basis on which the University is prohibited from discrimination under local, state, or federal law, in its employment or in the provision of its services, including but not limited to its programs and activities, admissions, educational policies, scholarship and loan programs, and athletic and other University-administered programs. This institution encourages women, minorities, veterans, and individuals with disabilities to apply.
Bluefield University is a Christ-centered, multicultural learning community that values and seeks faculty and staff who represent diverse backgrounds and perspectives, are committed to diversity, work effectively with diverse populations, and engage others in ways that honor our rich cultural mosaic and biblical foundation.
